

The Importance of Benchmarking
Mainspring Solutions was founded on the idea of improving business processes. It leads to more efficient operations, enhanced product/service quality, satisfied employees, and a larger bottom line. Every firm contains many different processes with in it - many of which are preformed on a daily basis. There are operational process, IT process, managerial processes, etc. Each individual component of these, theoretically, has the capacity to be improved. This is where benchmarki