

The Importance of Benchmarking
Mainspring Solutions was founded on the idea of improving business processes. It leads to more efficient operations, enhanced product/service quality, satisfied employees, and a larger bottom line. Every firm contains many different processes with in it - many of which are preformed on a daily basis. There are operational process, IT process, managerial processes, etc. Each individual component of these, theoretically, has the capacity to be improved. This is where benchmarki


Procedural Improvement, then Automation
This photo starts the story; where the two cogs of process and automation meet. A few months ago, we published an article that spoke about the top trends that will influence organizations heading into 2018. As you could imagine, automation was one of the trends. Many businesses are shifting towards automation to minimize costs, mitigate human error, streamline processes and allow human capital to focus on creative/innovative improvements for the company. Now don't get this mi


Mainspring Insights: Gamification
Gamification: the application of game mechanics to non-game environments to motivate people and change behavior. For years, the concept of playing a game was typically intended for leisure or entertainment; detached from the professional world. However, a recently growing trend within businesses is the concept of gamification. The predecessor of this idea was contests within the office; i.e. a chart tracking individual performance that would eventually award something to the


Mainspring Insights: The 'Big Data' Phenomena
Technology is changing so rapidly that in nearly every industry, companies must either adapt to the challenges ahead or be rendered obsolete. To address this exact issue, Gartner (an American technology research and advisory firm) wrote an article that discusses six forces that are changing the face of the business world, and will define business by the year 2030. In this edition of Mainspring Insights, we will discuss the fifth trend that Gartner defined, which focuses on ne

App of the Month: Sprout Social
Everybody is on social media... no really - everybody. I'd actually be willing to wager that if your enterprise is larger than 50 people, it has some sort of social presence. This is because social media is increasingly becoming the number one way in which mobile users interact with brands that they are interested in or relevant to them. However, just consistently posting on social media isn't enough anymore for your company to make a splash. A well thought out and formulated


The Impact of Effective KPI's
At Mainspring Solutions, we consistently harp on improving business processes to yield the greatest output with your given resources. As we have discussed previously, implementing lean operations or identifying/removing defective processes are both effective ways to help your business prosper; but, at the heart of this lies the concept of KPI's. KPI's (Key Performance Indicators) are company goals that are often derived from an organizational strategy, then measured through p


Blockchain Technology in Healthcare
Odds are that by this point, you've at least heard the term 'blockchain' used; but what exactly is it, how can it be implemented into various industries, and how can it become a staple in healthcare management? Moore’s Law states that the processing power and capabilities of computers double every two years. This demonstrates that in technology and business, companies must always be aware of new competition and emerging technology that could render them obsolete. In considera


How to Follow Through with Your Initiatives
A businesses' core competencies should be the the centerpiece of their day-to-day focus. If a company cannot find it's niche and strengths and operate within them, they will not be able to succeed. Aside from core business operations, are growth opportunities. These require a different set of skills and metrics to successfully capture, but all should stem from an awareness of your customer's priorities and pain points. At the beginning of every year, or perhaps quarterly, ent